Driver Tips with Frank Finan: Customer Service & Phone SkillsKimberly CritesFeb 24, 20211 min readPremiers Feb. 24, 2021 at 6 pm We’ve all had it happen, we arrive to pick up a load and something is wrong. It’s supposed to be a drop and hook or your paperwork doesn’t match with what the client has. What do you do? Be polite and professional. #CustomerService #FrankFinan #PhoneSkills
Premiers Feb. 24, 2021 at 6 pm We’ve all had it happen, we arrive to pick up a load and something is wrong. It’s supposed to be a drop and hook or your paperwork doesn’t match with what the client has. What do you do? Be polite and professional. #CustomerService #FrankFinan #PhoneSkills
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